Information We Collect
We collect information that you provide directly to us. This includes information provided when you place an order, create an account, contact customer service, or sign up to receive communications. The categories of information collected directly include:
Contact information, such as name, email address, phone number, and shipping address. Payment information, such as billing address and payment method details. Payment card numbers are processed by third-party payment processors and are not stored on our servers. Order information, including products purchased, order value, and transaction history. Communication information, including the content of messages sent through the Contact page or by email.
We also collect information automatically when you use the site. This includes:
Device information, such as browser type, operating system, and device identifiers. Usage information, such as pages visited, time spent on the site, and referring URLs. Location information, derived from IP address, at a general geographic level. Cookie and tracking data, as described in the section below on cookies and tracking technologies.
How We Use Information
We use the information we collect to fulfill orders and process payments, to communicate with you about your order and respond to inquiries, to provide customer support, to improve the site and product offerings, to detect and prevent fraud, to comply with legal obligations, and to send marketing communications where permitted by law and where you have not opted out.
We do not sell your personal information to third parties for their own direct marketing purposes. We may share information with service providers who perform functions on our behalf, such as payment processors, shipping carriers, email service providers, and analytics providers. These service providers are contractually or legally obligated to use the information only for the purposes for which it was shared and to protect its confidentiality.
We may also disclose information when required by law, when necessary to protect our rights or the rights of others, when necessary to investigate fraud or security issues, or in connection with a merger, acquisition, or sale of assets. In the event of such a transaction, personal information may be transferred as part of the business assets.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate the site, remember your preferences, analyze site traffic, and support advertising and marketing efforts. Cookies are small text files stored on your device by your browser. You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of the site, including the ability to complete a purchase.
We may use analytics services that collect information about how visitors use the site. These services may use cookies and other tracking technologies to collect data such as pages viewed, session duration, and referral sources. This information is used in aggregate to understand site performance and improve the user experience. We may also use advertising services that track visitor activity across sites to deliver interest-based advertising. You may opt out of certain interest-based advertising through the opt-out tools provided by the advertising networks or through your device settings.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, to resolve disputes, and to enforce agreements. The specific retention period depends on the type of information and the context in which it was collected. Order and transaction records are retained for the period required by applicable tax and accounting rules. Marketing contact information is retained until you opt out or request deletion.
Security
We implement reasonable physical, technical, and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. These safeguards include encryption of data in transit, access controls on systems that store personal information, and regular review of security practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You provide information at your own risk.
Your Rights and Choices
You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law. You may also opt out of marketing communications at any time by following the unsubscribe instructions in any marketing email or by contacting us through the Contact page. Please note that opting out of marketing communications does not prevent you from receiving transactional communications related to an order or an active customer relationship.
Depending on your jurisdiction, you may have additional rights under applicable privacy laws. These may include the right to know what categories of personal information are collected and disclosed, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising privacy rights. To exercise any of these rights, contact us through the Contact page.
Children’s Privacy
The site is not directed to children under the age of thirteen, and we do not knowingly collect personal information from children under thirteen. If we become aware that we have collected information from a child under thirteen, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. The updated policy will be posted on this page, and continued use of the site after posting constitutes acceptance of the updated terms.
Contact
For questions about this Privacy Policy or to exercise privacy rights, please use the Contact page on this site.
